Information about our use of cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Name Purpose Domain
OpenPASS User tracking intercom-id-XXX Helps us to track users from emails to the website and helps us manage our online chat portal as users navigate from page to page.
OpenPASS User tracking visitor_idXXX Allows a visitor to get a seamless experience as they navigate from page to page of the website.
Google consent tracking CONSENT A suite of Google analytics tools, to help Google and OpenPASS build a profile for visitors to our website.  Google does not identify individuals via its Analytics, Adwords and Adsence tools.
Google NID
Google Adsence tracking id
Google Adsence tracking IDE
Google Adsence tracking test_cookie
Google Analytics _ga
Google Analytics (throttling response rates) _gat
Google Analytics Enhanced Link Attribution _gali
Google Analytics User _gid
Google device tracking DV
Google Visitor Tracking UULE
Language tracking lang Helps us to determine the language settings of the user’s browser, to better serve relevant information in the right language.
Twitter guest_id Twitter uses cookies to help with the user experience when coming from Twitter to our website or going too Twitter from our website
Twitter personalization_id
Youtube PREF YouTube uses cookies to help with the user experience when coming from YouTube to our website or going too YouTube from our website
Youtube YSC

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Except for essential cookies, all cookies will expire after the browser session ends.