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Signing in

Enter your email and the password you created when you set up your account.

If you have forgotten your password, enter your email address and press ‘forgotten your password’.

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About openPASS
  • Enquire about openPASS
  • Is my care provider set up for openPASS?
  • Is openPASS secure?
  • Is openPASS available on mobile or tablet?
  • What is the difference between the mobile app and web version?
  • How do I get support with openPASS?
Getting setup for openPASS
  • How do I get set up for 24/7 access?
  • Can I access the care notes when I’m in the care receiver’s home?
  • What are the costs to use openPASS?
  • Our care receiver has appointed a power of attorney, what do we do?
openPASS web user guide
  • Signing in
  • Viewing care receivers
  • Care notes (homecare)
  • Care notes (residential)
  • Care plan
  • Care receiver information
openPASS mobile user guide
  • Downloading the openPASS app
  • Create an account or Sign in
  • Scanning the QR code
  • Care notes (homecare)
  • Bookings
  • Messages
  • Care receiver information
  • Viewing and adding multiple care receivers
Troubleshooting
  • I’m unable to log in
  • What is my username?
  • I’ve signed up but haven’t received the openPASS email
  • I’ve forgotten my password, help!
  • What are the minimum device requirements?
  • What happens at the end of a care period or if I no longer want 24/7 access?
  • How do I get support with openPASS?
  • Disclaimer
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  • Website Acceptable Use