About
Help
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About
Help
Log in

What is my username?

Your username is the email address that you used to sign up to openPASS.

About openPASS

Enquire about openPASS
Is my care provider set up for openPASS?
Is openPASS secure?
Is openPASS available on mobile or tablet?
What is the difference between the mobile app and web version?
How do I get support with openPASS?

Getting setup for openPASS

How do I get set up for 24/7 access?
Can I access the care notes when I’m in the care receiver’s home?
What are the costs to use openPASS?
Our care receiver has appointed a power of attorney, what do we do?

openPASS web user guide

Signing in
Viewing care receivers
Care notes (homecare)
Care notes (residential)
Care plan
Care receiver information

openPASS mobile user guide

Downloading the openPASS app
Create an account or Sign in
Scanning the QR code
Care notes (homecare)
Bookings
Messages
Care receiver information
Viewing and adding multiple care receivers

Troubleshooting

I’m unable to log in
What is my username?
I’ve signed up but haven’t received the openPASS email
I’ve forgotten my password, help!
What are the minimum device requirements?
What happens at the end of a care period or if I no longer want 24/7 access?
How do I get support with openPASS?
Disclaimer

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openPASS End User Licence Agreement
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Website Acceptable Use